Clinic News

New Street Medical Centre wishes all of our patients a happy and safe festive season.

Please make sure you have enough prescriptions to cover you over the holiday period – especially if you are travelling!

Our Practice will be open over the festive period for your convenience excluding Christmas Day. We will have fewer Doctors rostered on between Christmas and New Year, so priority will be given to Urgent Appointments during this time.

New Street Medical Centre wishes all patients a Merry Christmas and thank you for their support during 2019.

Have a safe Christmas and Happy New Year.

Working Saturday mornings, we now have an experienced cosmetic physician available for appointments.

Dr Ilana Galgut


Dr Ilana Galgut is an experienced Cosmetic Physician who has worked in the cosmetic medicine industry since 1998. She is skilled in anti-wrinkle, filler and laser treatments although her passion is non-surgical whole-face rejuvenation with hyaluronic acid filler treatments. Dr Ilana strives for results where no one will know that any work has been done so that her patients maintain a balanced and natural appearance. Being a perfectionist Dr Ilana has a keen aesthetic eye and is fastidious with regard to fine details. Patient safety is paramount to her.  With her background in General Practice, she understands the pressures of the modern world and the high standards placed on aesthetics in both the work and social arenas.

Dr Ilana is well known in the Cosmetic Medicine industry as an expert in assessment and injecting techniques, creating subtle but significant results that allow her patients to present the best aesthetic version of themselves. Because she has worked with well-known dermatologists for the past 20 years, Dr Ilana is able to treat a variety of skin concerns and enjoys helping her patients to achieve the best skin possible.

In addition to consulting patients within medical practices, Dr Ilana also works as a clinical trainer, teaching skills and safe injecting techniques to doctors and nurses at both beginner and advanced levels. Because she views each person as a unique individual, she works together with her patients to tailor an individualised treatment plan to ensure results that enhance natural beauty and attractiveness. Part of her consultation includes educating here patients about aesthetics so that they develop an understanding of what will work in their best interests.

Please call 1800 248 975 to book an appointment, or to book online please visit:

General Practitioners (GPs) are able to offer a bulk billed Heart Health Check appointment for patients.

What is a Heart Health Check?

A Heart Health Check is the patient-friendly term for comprehensive absolute cardiovascular disease (CVD) risk assessment and ongoing management.

It principally involves gathering information about a patient’s CVD risk factors, calculating and recording their absolute CVD risk using a validated calculator and managing their risk as per guidelines on an ongoing basis.

Who is eligible for Heart Health Check and how often can it be claimed?

  • All adults not already known to have CVD who are aged 45 years and above (30 years and above for Aboriginal and Torres Strait Islander peoples).
  • The items can be claimed once per patient in a 12-month period and is a bulk billed service!

Why did we need a dedicated MBS item for absolute CVD risk?

  • Assessing and managing absolute CVD risk has the potential to prevent twice as many deaths from coronary heart disease when compared with treating individual risk factors.
  • Underuse of absolute CVD risk calculators contributes to the under-treatment of high-risk patients. Up to 70% of high-risk Australians aged 45-74 years are not receiving blood pressure and lipid-lowering therapy.

Whilst family history cannot be changed – our Doctors may be able to assist with reducing patient risk factors and improving quality of life.

Please call 9595 9777 to book an appointment with your doctor for your heart health check!
Dr Rod Trevena has a medical degree, diplomas in obstetrics and medical acupuncture and is a Fellow of the Royal Australian College of General Practitioners. He is passionate about general practice, provides shared antenatal care, and enjoys looking after the marine aquarium in the practice.  He (still) plays basketball twice a week, and is a long-suffering but ever hopeful Melbourne supporter.

Dr Trevena will begin at New Street Medical Centre on Monday 16th of September.

Consulting Sessions: Monday to Friday and rostered weekends.

Please call 9595 9777 to book an appointment or book online via HotDoc

New Street Medical Centre would like to announce that Dr David Velten is no longer practicing at our clinic.

We would like to thank Dr David Velten for spending the last 4 years with us and it is with warmest personal regards that we wish David success whilst he focuses on his career in Sports Medicine.

Men’s Health Week 10-16 June 2019.

Why Men’s Health?

All this emphasis on the health of boys and men – what’s that about? They’re alright, aren’t they?

In many cases, the answer is no.

A boy born in Australia in 2010 has a life expectancy of 78.0 years while a baby girl born at the same time could expect to live to 82.3 years old. Right from the start, boys suffer more illness, more accidents and die earlier than their female counterparts.

Men take their own lives at four times the rate of women (that’s five men a day, on average). Accidents, cancer and heart disease all account for the majority of male deaths.

Improving men’s health outcomes is a two-way process involving men, women and families, and health services combined.

It is important that men make use of health services to preventatively manage their health and find out before it’s too late if problems exist. But equally, health services need to know how to reach out to, communicate with and engage with men to be effective in helping them when they do come through the door.

It’s a two-way process that is about creating environments that support the ability of men to access healthcare effectively and support health services to treat men effectively.

Here are some ideas to how both parties can create an environment that enables each to improve men’s health outcomes:

Men, Women And Families

  • Be active in getting medical help if you don’t feel well, have a problem that won’t go away or notice unusual symptoms.
  • It’s OK to seek help – don’t try to do everything on your own or bury problems. Talk to your wife, friends and workmates.
  • Push hard to get the help you need to manage your life, work, family and financial needs.
  • Ladies, be proactive in helping your men and boys get the help they and you need. Use available hotlines, speak with professionals to get the best course of action and be persistent.
  • Don’t leave it too late to seek help. Fear is not a killer.

Dr Clare Gillett graduated from Monash University with a Bachelor of Medicine/Bachelor of Surgery (Honours) and has a Diploma in Child Health. Dr Gillett is interested in medical education and is a Registrar Medical Educator with Murray City Country Cost GP Training. Claire enjoys all aspects of General Practice, in particular women’s health and paediatrics.

Claire enjoys spending time with friends, walking her dog and travelling.

Consulting Sessions: All day Monday, Tuesday and Thursday afternoon.

Thank you to all patients who took the time to complete our patient surveys.

In response to our recent survey an area of concern was improving patient waiting times.

Our Doctors and staff will endeavour to work as efficiently as possible. Our receptionists, when possible will call patients if the doctor is running late and advise patients when they present to the clinic if your doctor is delayed.

To assist with reducing waiting times, we kindly ask patients to help in the following areas:

  • If you have more than one family member to be seen, please make an appropriate appointment as seeing extra patients without an appointment takes extra time.
  • Please inform the surgery ahead of time if you are running late.
  • If you think you require longer time for discussing more than 1 issue, please book a longer appointment. Our receptionists will always assist you with making the appropriate appointment time.

We look forward to working together to improve patient satisfaction.

The 2019 Flu Vaccine is  NOW AVAILABLE.

The cost of the flu vaccine is $16.00 per vaccine unless you are eligible for a free flu vaccination through the government’s Annual Funded Influenza Program.

If you are pregnant, aged over 65, suffer from certain chronic conditions or are Aboriginal younger than 5 or older than 15, you may also be eligible for free flu vaccinations as part of the Annual Influenza Program.

For this important vaccine for all adults and children. We have a few options for Flu Vaccination appointments this year:


The flu clinic will commence the week starting April 8th. There is a cost of $15.00 for the nurse and $16.00 for the vaccine (if you do not qualify for the government funded vaccine).

The flu clinic will run Mondays 0800-1100 hrs and Wednesdays 0800-1000hrs and 1400-1600hrs. The appointments will be 5 minute appointments and the patient must complete a consent form prior to their vaccination.

This is a great option as it is a streamlined system with minimal wait!


You are able to book an appointment with the nurse when your usual Doctor is here. The nurse will administer the vaccine as per the Doctors order. This is a bulk billed service and $16.00 for the vaccine (if you do not qualify for the government funded vaccine).

After your flu vaccination you are required to wait onsite for 15 minutes to monitor for any adverse events.

Please call 9595 9777 to book your appointment.

Dr Bernadette Wise graduated from Monash University in 1990 and enjoys all aspects of General Medicine.

Dr Wise has an interest in Paediatrics, Breast Cancer and preventative health.

As well as General Practice medicine, Dr Bernadette Wise enjoys spending time with family, cycling, gardening and chasing the odd chicken.

Consulting Sessions: Monday & Tuesday mornings